Bela Vine Gift Card

Purchases are shipped from our respective warehouse by reputed logistics service providers.

• All the orders are processed within 5-7 business days (except for Public Holidays & Sundays). You can expect delivery of the order within 15 business days under normal circumstances.
• If you are not personally available to accept delivery, you may appoint a representative in your place.
• On delivery, the Delivery Agent may require you or your nominated representative to provide them with proof of identity, such as photo identification proof.
• You or your nominated representative may be required to sign a delivery manifest to confirm the delivery has occurred. If you refuse to sign the delivery document, this will be taken as a refusal to accept the delivery.
• You agree to give us as much detail as possible about particular features of the Delivery Address to ensure delivery can take place.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return or for any questions, you can always contact us atsupport@belavine.com or Whatsapp at : +919001700203